Important Skills a Computer Technician Must Have

As the world becomes more and more advanced, the need for computer technician increases exponentially. The shortage of tech workforce is huge, making technology a viable career choice for both stability and opportunities for career advancement. Becoming a computer technician is an approachable place to enter the tech industry. Most people can handle the initial skills needed to succeed as computer technicians. The following are important skills a computer technician should have:

Computer Technician

Interact with Computers

Familiarity with computers is at the core of any IT and technician role, especially starting as a computer technician. The more time you spend interacting with computers and mobile devices, the more you will naturally use the other skills required for the role. Become proficient at working with operating systems, software, and settings at the user level, then dive into deeper understanding.

Collect Data and Information

There is an enormous amount of data and information collected from hunting down hardware problems to determining the right software tool to use. Most technicians can research bugs or unknown behavior with lightning speed. Online resources mean that even seemingly obscure issues can be resolved with cross-checked information. As a computer technician, a large part of your role will involve diagnosing and repairing problems. The more skilled you are at researching problems and finding solutions, the better your reputation as a technician will be.

Problem Solving and Decision Making

For any technician, troubleshooting is an essential skill. To troubleshoot computer hardware, you need a significant foundation in problem solving and careful decision making. Computers need to be handled in a logical and balanced way. Combined with an understanding of how computers work, your problem solving skills will determine how quickly and effectively you can complete your technical work.


Every job requires a certain amount of communication. Whether it’s face-to-face or instant messaging, every day you will communicate with other people. A computer hardware technician must communicate effectively with clients and colleagues to share information and solve problems that arise in their daily lives. Actions included range from drafting emails to negotiations.